Mijn Pensioencijfers

Help with logging in with customer number


How do I request a password?

Choose: Logging in with customer number We will send you a password by post.

I want to log in for the first time with my customer number.

You have never logged in before. To log in, you require:


  • Your e-mail address
  • Your customer number (you can find your customer number on your Uniform Pension Overview [UPO] and on the letters you receive from your pension fund)
  • The password you received from your pension fund by post.

Have you lost your password or did you never receive it?

Choose: "Request login with customer number" or "Forgot customer number password". We will send you a new password by post.

Once you have logged in for the first time, you can change your password to a password that you can easily remember. This password must contain at least six letters, numbers, or characters.

I forgot my password.

Choose: "Forgotten customer number password". We will send you a new password by post.

I forgot my password and don't know which e-mail address my pension fund has.

Choose: "Forgotten customer number password". We will send you a new password by post.

I don't know my customer number.

You can find your customer number on your Uniform Pension Overview (UPO) and on the letters you receive from your pension fund.

I know my customer number and my password, but I can't log in.

If you try to log in, you will see the following message: "Login unsuccessful. Please try again."

Please enter your customer number and password again. Check that you have entered your customer number correctly.

If you are still not able to log in, please request a new password.

My question is not covered here.

Please contact us.


Citizen Service Number: unable to log in


I am unable to log in. I see the message "my citizen service number (BSN) is unknown".

What else can you do?
Please contact your pension fund.

My citizen service number (BSN) is known, but I am unable to log in.

What else can you do?
Please try to log in again at a later time. Make sure you enter the correct username and/or password. If you are still unable to log in, please contact your pension fund.


Stichting Pensioenfonds Tandartsen en Tandarts-specialisten     Postbus 4471, 6401 CZ Heerlen